MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
Hi, I'm a Deliverability Consultant based in the UK and working for a large Email Service Provider. I have several B2C customers who are in the process of warming up new IPs for their commercial and transactional emails as well as some that are alrea...
For well over 12 years, I have maintained several web pages in "home. btconnect.com/McDonald/" but in the last few days, access has been denied to all of them with the message "Not Authorized to View This Page [CFN #0004]". Nor can I upload pages by ...
I've just realised that i don't receive mails sent to my btconnect.com mailbox if they contain attachments. Looking back through my emails, it seems this has been the case for some time, but as i have several other email addresses that I use (where ...
Our's is a paid for service, so the only emails we create have been asked for (e.g. User Log In / Password reset emails).I see this message has been posted in the past, but the link for Bulk Sender no longer works: https://business.forums.bt.com/t5/E...
Can anyone help please - I seem to be stuck in a loop.We have lost the password to one of our btconnect subaccounts. I'm trying to log in to my main account to change it, but get the message Sorry, it looks like you’ve logged in using your online bil...
I have two domains owned and managed through BT for which the users currently have BT business email Lite. We use an onsite email server to provide MAPI to sync across multiple devices.We want to move all the users to BT Office 365 business premium ...
Can anyone confirm the process for retaining a BT Connect email address when you cancel your BT Business phone account. We are ceasing the landline and broadband but will still have a active account for Web Hosting I've called your call centre 5 tim...
Hi, I have had a number of companies over the years and can't remember which one I used to create my BTconnect mailbox. Is it possible to identify the company online - if not can I enquire? Thx
Ive deleted loads of files and moved all photos to a stick, still cant send emails, advice please
Just helping a buiness lite customer with his full mailbox. This is one of the strangest mail setups I've seen for a while.Along with the lite package he also has a 50GB Package which is set to "sync" with the lite mailbox.The "strange" part is thes...
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