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Outlook no longer connects to Business Email Lite

Laurence3123
Member

Using Outlook 365 to connect to Business Email Lite as POP3.

 

Thursday 19 January 2023, around 4pm, saw an upgrade (I believe) and since then the password request box keeps on popping up.

 

Webmail works and so does Windows Mail, using same password and port numbers as Outlook 365.

 

Have tried setting up new accounts in case of account specific issue, but all emails on the domain using POP3 now have the same issue, starting last Thursday .

 

Any ideas gratefully accepted.

1 REPLY 1

SamG
Administrator
Administrator

Hi Laurence3123,

 

Microsoft are making changes to applications using basic authentication: Microsoft’s Changes to applications using Basic Au... - BT Business Community.

 

We have a dedicated technical team who are assisting customers with the migration to mail clients with modern authentication. They can be contacted via livechat from 9:00am to 4:30pm, Monday - Friday. 

 

Thanks, 

 

^SamG