Email and hosting
Post about email and Office 365, security, domains, apps, IT support and scams.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

MyOffice closure

MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...

Jen1 by Administrator
  • 2 replies
  • 0 kudos

BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 36 replies
  • 0 kudos

Microsoft’s Changes to applications using Basic Authentication

 What’s changed?    Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry.     Why are these changes happening?    Basic Authentication makes it easier for attackers to capture user ...

VickyK by Administrator
  • 26 replies
  • 2 kudos

Wraps - handy email guides

Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails:   How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...

BethM by Administrator
  • 0 replies
  • 0 kudos

Frequently asked questions - Email and hosting

How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.   General email settings help When setting up ...

BethM by Administrator
  • 0 replies
  • 0 kudos

BTconnect email log in issue

I am struggling to log into my BTconnect email account, the comouter is sending me via microsoft office 365 which is not accepting my password. I have a new samsung s20 so trying to set up on there and again not accepting my password. I have had this...

btconnect password

I cannot believe that * is a business account yet it is only open Monday to Friday 9-5pm. What world are you living in...secondly - what a world where you cannot reset or access your admin account for outlook.comthird - when I did manag...

l18oyd by Member
  • 7 replies
  • 0 kudos

Bt internet email address

Hi I wonder if anyone can help ...frustratingly since the beginning of October I haven’t been able to access my by internet email account , I have used this for my business for 15 years + ...At the moment I have a business/broadband packageI have pho...

Pjsmith by Member
  • 1 replies
  • 0 kudos

BT-Google Domain support for GBBO web site

I have been contacted numerous times by about updating my WHOIS details for my web site - last updated in 2012. I do not have log on detail to be able to do that independantly. support (on advi...

Can't send to Outlook or Hotmail addresses

We've got an ongoing problem with outgoing emails being bounced back from hotmail and outlook email addresses.The bounce message says the sending ip is on a block list.The are:'ve done an ip l...

JHughes by Member
  • 3 replies
  • 0 kudos

sync for

Hi been using emails via online microsoft portal for a long time now. Just purchased office 2016. Can anyone let me know how to sync the online account with the local outlook client I have installed. Looked around and all I can see is t...

Domain Email Forwarding Stopped Working

Hi, can I get some advice on email forwarding which has stopped working. Many years ago I purchased a domain through BT.  For all that time, I had several different email addresses on that domain which were forwarded to my btinternet email address. I...

Javert by Member
  • 3 replies
  • 0 kudos

Windows Live mail settings

I have been using windows live mail to get my btconnect emails for years now with no problems.  However last week my computer did an update and now the mail program will not connect - it says an unknown error has accured. Can someone confirm Windows ...

WillC by Member
  • 1 replies
  • 0 kudos