I have followed the procedure on http://secure.business.bt.com/, but after answering the secret question, I do not get any pin! I do get a email with :
“BT.com password change - important information
This is an example template for forgotten password” but there is nothing else on the email.
I have tried this several times
Can anyone help?
Hi, we got this resolved after Anthony0908 private messaged me but I want to reply publicly for anyone else who finds this and is looking for help with the same issue.
If you've tried to reset the password using http://secure.business.bt.com/ and you're getting this error, please get in touch as our Tech team can help out.