How do I reset my email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. How do I empty my email inbox? Here’s a lin...
MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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I am struggling to set-up a @btconnect.com email in Outlook 365. I have followed all of the settings. The set-up is for a new laptop that already has @btinternet.com accounts and others.The account works and is in use on a mobile and a desktop PC.Ple...
Hi, BT are starting to roll out the Universal Service Obligation and in my location I'm being offered a 4G broadband service. When I enquired about the service, in particular the specification of the 4G hub, no detailes were able to be provided. I wa...
Hi We was trying to install Wordpress to attempt to build a new site. In the end we built one using the BT webbuilder. Pressed publish only theres nothing there now - the new site is gone and no new site either. Left with this error message Not Auth...
We have had our site www.new-normal.com with BT for over 10 years. Our developer switched it from basic Wordpress to Divi Builder around 2 years ago, and it looks great. But recently it has become very slow - saving a post can take up to a minute, an...
Hi all, I am having problems transferring our domain from BT Office 365 to our own account. I cannot verify the domain on our office account as it comes back registered to bt797145pop.onmicrosoft.com. This was part of a previous Mail Lite account a...
Hello all I believe this has happened to many others so hope someone can give me some guidance. We left BT years ago transferrig our domain and emails to Rackspace. Im now trying to instigate a move to Office 365 but am getting the following message:...
Don't know what is happening here BUT our IPhones could not access any emails from our business account yesterday...thought we had been hacked so managed to change the password for the email account in question. NOW I can access my emails on the hom...
I had/have BT Business Lite/Domain and have recently ( 4 days ago ) added Office 365 Premium to my account - I was told by BT to disable both my current emails and to re activated after a given period. This has worked for the main email address that ...
Im trying to remove my BT hosted mailboxes in order to move to a new O365 account but i cant add my domain because BT has it registered on their account.The help section says to deactivate all mailboxes on the domain, but it won't let me do this, i j...
Have just purchased Microsoft Office and want to use the Outlook programme for my emails but am having trouble setting up using my email account settings. I keep getting 'Something went wrong' message. What am I doing wrong?
