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Retaining email address

Tattieman
Member

May

I have had a FTTC business connection for some years and our analogue phone was migrated to Cloud voice. However our connection speed is dire only 12-15mbps on a good day . Question is if i retain the cloud voice and drop the broadband do i lose my email address., and if so is there some way of retaining them, they are actually @btinternet addresses could they be linked to another residential account or is there a extra monthly charge to retain them if  i drop the broadband. 

I would stay with BT but FTTP is looking years away if at all

Thanks 

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1 REPLY 1

BethM
Administrator
Administrator

May

Hi Tattieman

 

In BT Business we only deal with BTconnect email addresses - you can find our Residential forum here: https://community.bt.com/

 

Your BTinternet email address will not be linked to any BT Business products so this will not have any bearing on your email access.


^BethM
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