How do I reset my email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. How do I empty my email inbox? Here’s a lin...
MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Hi, So long story short I have an e-mail address which is alexir@btconnect.com. This week I have had issues with failing to connect to it via outlook but with no issues logging in via the normal office365 portal. I decided to do a password change any...
OkSo bad enough I have to use a web browser to access my main @btconnect.com emails now but BT have gone and 'lost' three other email addresses I use. I get an... err: Microsoft.Exchange.Services.Core.Types.ErrorNonExistentMailboxException if I try a...
Being a bit of a technophobe i dont understand what i need to do to keep my btconnect accounts running. I'm not the primary user so cant make any changes.Is there a BT administrator who can help me please?
I have always kept my emails on my laptop, both inbox and sent (using Thunderbird). With POP ending, how can I still store emails on my laptop? What's the best way to download from webmail (both inbox and sent)?
I have used a btclick.com email address since BT first introduced email. Laterly this has mapped to a btconnect.com account. Currently such emails appear in outlook.office.com for my btconnect a/c. When POP ends for btconnect will people still be ...
I have had a collection of @btconnect.com mail addresses for years, along with a BT phone / broadband service, initially as a business but now just for personal use. Despite being a domestic customer I have been able to carry on using these addresses...
A client of ours is a BT Business email user and has been caught up in the removal of basic authentication problem. they wish to migrate to using their own domain for email going forward, but clearly don't want to lose the years of email content bui...
I have to put up with Outlook coughing up an 'error' message whenever I try to send an email! Is there any way round this unfortunate predicament? Any advice is welcome thanks.
As we have to use a fancy new 'screen' for email, the question of how to send an email has become an issue! Any advice is welcome thanks.
Here's the scenario for our two separate physical business locations (same company): Site 1 has had a BT business broadband account for many years and four btconnect email addresses associated with it that are in current use. Site 2 has a new BT bus...
