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Very Slow Web Outlook

Very slow Outlook

Due to POP 3 suspension by BT  had to move my account from Outlook mail on my computer to their Web version of Outlook (Microsoft). Now used it for nearly 2 weeks and I am in the computer business and reasonably savvy, however it is Slow, Clunky, Not Responsive and from a business perspective just plain awful. I have deleted all files, cleared all unnecessary setting and still slow, slow and slow... Sometimes waiting 40-50 seconds for emails to appear  or populate. Awkward to insert documents, cumbersome and slow to do most tasks. Talk to BT and they have the same frustration from all customers but offer no solutions.. Do any BT community members have any suggestions how to speed the program up. Please do not tell me to delete as I have not much left to delete and this makes no difference anyway.  



I looked at all of the apparent options but because they only allow web access or the Outlook mobile app there is no effective solution. I have decided to lose my 25 year old email address to avoid ever being put in this position again and am moving all emails over to a new Outlook account. It is causing great pain and taking many days but should be worth it in the end. Remember, BT have advised of further security "improvements" later this year.

Power User

To improve the performance of BT's Web version of Outlook:

Clear browser cache and cookies.
Disable unnecessary browser extensions.
Check your internet connection for stability and speed.
Optimize browser settings.
Try using a different browser.
Contact BT Support for any known issues or recommendations.
Consider exploring alternative email providers or clients if the performance issues persist.



Rachel Gomez