Business line phone number cannot be moved to different provider

[johnnyb]

Hello learned people..   Just a question on the above. A friend of mine has been with BT Business for more than 17 years and uses the BT Number ( which I assume is registered somehow as a Business with BT for his business  ) but he now wanted to MOVE to a different provider.. However, BT say.... Your BUSINESS number is FIXED with BT and therefore can NEVER be moved to a different company.

Can any learned MOD or anyone else confirm this is the case?

Thanks in advance

Regards

[AdamC]

Hi,

Most phone numbers should be able to transfer between providers. Your friend would need to choose a provider and ask them if they are able to take the phone number. 

Thank you

Adam

[johnnyb]

Thanks for the reply. it is a bit strange that he was told by BT that as it was a Business number it was FIXED with BT and COULD NEVER be moved to another provider. He has contacted BT many times to ask the same question but always the same answer, Maybe there are other services attached to his business which may be the problem. I will check with him.   Thanks again