I placed a new order for a new contract in November. At which point I was told I would have to go from an analog line to a digital one. My existing phone would be no good, so I had to also buy new phones from yourselves (because they are registered to my hub). After having lots of different engineers to fix a fault on my line. New phones arrived and are set up.
I still have no voip service. I have spoken to everyone at bt business that it is possible to contact, and still have no service. It is not possible to talk to a manager in the UK. I get people in India all the time. They promise the earth and say it will be sorted as a matter of urgency. Still waiting as I write this. How long does it take for an order to be carried out, and give the service you are charging me for. I keep looking at my order status and noting is on there. So how can they say it is being sorted.
