How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring. How do I divert calls? Wi...
If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...
Hi, I've tried searching but can't find anything that up to date. I'm looking to obtain some specific phone numbers that are showing as operated by BT. None of them are in use. Is there any way that we can request this?We're currently a BT Business c...
If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...
Hi, is it possible to see call details on my new business line? It was set up on 2nd October and it is meant for broadband only so I got the cheapest tariff available (or at least I think I did). Essentially there shouldn't be any calls on the line,...
We have 53 offices nationwide, with 3 different phone systems in place some are Cloud, some avaya and we have 14 offices on featureline phone systems, I am currently trying to find a provider to install on hold music, I am told that there is no way t...
Good Morning, I need to get the ORDI information updated for an installation as it is currently incorrect. Kind Regards Martin
BT Cancelled my Business LineBt have randomly cancelled my business line, i only found out as I had customers telling me that they couldnt phone through.I called the faults support team and they told me that an 'interaction' was out through on the 5t...
I have received slightly varying answers through chat lines so would approeciate clarification.Our church currently has a business contract which expired end of September. This is for a line to the vicarage, with an extention to the adjacent church b...
I NEED TO TALK TO SOMEONE HIGH LEVEL WHO CAN ACTUALLY HELP ME.I've tried the chat, I've tried the phone and I've tried my manager account Aftab 3 Akram but everytime I contact BT I come with a different account balance, no explanation and BT is produ...
I just posted this but it seems to have disappeared, so here it is again. My profile says I have 1 post but it shows as 'no posts'...Here is a short version of my saga...I had two land lines with Featureline and Infinity fibre broadband on one. In ...
Hi I need to transfer an account as we have sold a site. However, from what I have read it appears that this isnt an easy process. The issue is that this is an Emergency Line and cannot be disconnected or have a new number. Could an admin provide me ...
