Yealink T46U VOIP Won't save ringtone change

[Maj]

HI,

We've recently had 8 phones installed on the cloud voice with 2 different incoming numbers.

We want to change the ringtone on 4 of these phones which are grouped to a number.  However when i've changed the ringtone of these phones it won't save and reverts back to the default ringtone, which rings on all 8 phones.

Please Help? 

[AdamC]

Hi,

I am sorry to hear you are having some issues. If you privately message me I can take some details and support you. 

Thank you

Adam

[Maj]

Hi Adam,

I can't change the ringtones, we've had these installed now over a week.

Thanks

Maj