We are a business and have around 9 BT Cloud Phones on our site. Everything has been OK for 18 months and all of a sudden, the phones are failing - and at the same time. Not all of them, but we currently have 4 of the phones not working. Nothing has been changed in terms of broadband, router etc.
Issues are the phones going offline, the base stuck in a reboot process, and also not showing a line
I've spoken to support, but its difficult as each phone seems to have a different issue
Is there a way of arranging a BT Engineer to come in to look at the issue and try to resolve it ?
