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BT Cloud Voice - Moving in and out of Hunt Group

Tiggy
Member

on ‎14-08-2023 01:19 PM

Is it possible for a user to temporarily take themselves out of a Hunt Group. At present we are going into Sites, Features, Hunt Groups, Configure, Assign Agents and then adding or removing from the Assigned User list. All this is very time consuming and requires admin access when all we want to do is for a user to come out of group for a few hours.

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1 REPLY 1

AdamC
Administrator
Administrator

on ‎15-08-2023 11:15 AM

Hi, 

 

My understanding is that the way you are doing this is correct. 

The best team to call to support on Cloud Voice and its workings are on 08003890537.

If you want me to arrange for them to call you please message me privately and I can take your details and support you.

 

Thank you

 

Adam

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