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Forum Posts

Help shape the re-design of BT Business Help

Work is underway to improve our BT Business Help site.   Our survey is now closed, but we'd really appreciate your feedback through this Community.   Have a look round and give us your thoughts and views - have you ever had to use our help area? Did ...

BTB Help2.jpg
Jen1 by Administrator
  • 199 Views
  • 0 replies
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Advice on BT download speed issues

So I’ve had BT Infinity Broadband in for almost two months now on the 52mb package. However the speeds I’ve been getting are terrible. Generally mornings are ok with a download speed of around 30mb but after around 1pm up until early morning it’s bee...

Best WiFi Extenders?

So, I've been struggling to receive a good connection upstairs in my house because my wifi cant reach up there properly with how our house is built...what are the best range extenders out right now to help me get real good speeds in other parts of my...

Can you connect to the BT Cloud app via FTP?

I am in the process of ripping all my DVDs to an external SSD and I have used 60 gig so far and estimate I will use about 100 gig when I am done. I would like to create a cloud backup as my ISP (BT Internet) gives me 1 terabyte storage.Of course this...

Open your home to new complete wi-fi but at what cost?

I received some marketting from BT, "Open your home to new complete wi-fi" Maybe I missed it but I could see nothing about the cost.  Maybe BT are shy so can anyone here offer an answer?

BML by Member
  • 2636 Views
  • 1 replies
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BT fail to deal with customer complaint for 6 weeks

I have a complaint outstanding that no-one at BT will respond to even after competing the escalation form on more than one occasion. Does anyone have a direct contact number for the complaints department so that I can actaully speak to someone and ma...

BR88 by Member
  • 2663 Views
  • 1 replies
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Resolved! Ripped off for out of warranty hub 5 router.

Does anybody know where it states that the warranty for the Hub 5 router is 1 year?I've had an open reach engineer come to my small business and replace my Hub 5 and been charged £245 + Vat - £294 I'm not vat registered.I have a 24 month contract wit...

The data file cannot be configured

There’s a outlook ost file that I could open. However, after the Windows 10 update, I suddenly can’t open it anymore. It gives the following message, ‘Your outlook data file cannot be configured’.I googled for this, i get many solutions for all other...

mJohn by Member
  • 3509 Views
  • 1 replies
  • 0 kudos

Hello Friends

Hi, Hello Friends, I am the new member, Thanks,  I want to know I am not receving some mail in free gmail & yahoo mail. why ?

Cold Calling Issue

Hi,   I'm receiving calls, cold calls from this number. When I try to call back, BIG mistake, it rings out.   Please investigate this number.   Ash

Problem while installing apps from external sources

Hello everyone, I have an android phone.I upgraded it to Marshmallow and did a full reset in the process so it was a clean install. while searching on play several apps on play store i came across the Blockchain app advertising and wanted to install ...