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Forum Posts

Wraps - a handy guide

Did you know we have created a number of self-help Wraps you can use? These are handy quick guides to bookmark:   Broadband and phone line How to fix your phone and broadband How to speed up your broadband How to stop your broadband dropping How to g...

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BethM by Administrator
  • 1303 Views
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The Learning Lounge - BT Skills for Tomorrow free webinars April

We know how important it is to have digital business skills and we want to help you through supporting your business’. Our BT Skills for Tomorrow programme publishes regular events and webinars to support your business skills and we have lots coming ...

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Jen1 by Administrator
  • 524 Views
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BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

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BethM by Administrator
  • 2587 Views
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The Learning Lounge... Coming soon.

The Learning Lounge is a brand-new series of Help and Support miniguides that’ll put you in control of your BT Business products and services. We’ll be posting a new one every fortnight starting from Tuesday 24th January.   Keep an eye on the Lounge ...

SamG by Administrator
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Sort your BT Business costs your way

Want to sort your BT Business costs in ways tailored to your set up? Or to create bespoke reports to match? Then tagging is for you.   What is tagging?   Tags are details about aspects of your BT services, as defined by you. For example, a tag may be...

Jen1 by Administrator
  • 603 Views
  • 0 replies
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Wraps - a handy guide

Did you know we have created a number of self-help Wraps you can use? These are handy quick guides to bookmark:   Broadband and phone line How to fix your phone and broadband How to speed up your broadband How to stop your broadband dropping How to g...

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BethM by Administrator
  • 1303 Views
  • 0 replies
  • 0 kudos

Want to shape the future of BT Business products?

We're looking for BT Business customers who’d like to help decide what our future might look like through engagement and feedback.   All you’d have to do is be apart of an ideation session in June/July, where we’ll get you on a call to discuss ideas ...

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Jen1 by Administrator
  • 1031 Views
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Get to know your bills better

Do you want to know more about the charges on your bill? You can now download any bill up to 26 months’ old as free CSV data files.   What’s a CSV data file?   A CSV (comma-separated values) data file is a text file that lets you save data in a table...

Jen1 by Administrator
  • 783 Views
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The legal stuff - BT Business Community Terms of Use

BT Business Community Forums Terms of Use   The BT Business Community Forums site  (“The Site”) is provided by British Telecommunications plc (BT) whose registered address is at 81 Newgate Street, London EC1A 7AJ, registration number 1800000.   Appl...

AnitaM by Administrator
  • 849 Views
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Hi, we're back!

Hi!   We refreshed the forum to help you as a member get the support you need.   We went going through the forum to tidy it up and answer questions that have been asked over the last 12 months. This was to create a learning hub that we can then grow....

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BethM by Administrator
  • 1480 Views
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How to self-serve

We have several ways you can self-serve on our website for your business needs.   View and pay bills, track orders, report and track faults, set up Direct Debits and more all in one place.   We have a wealth of help and support articles you can acces...

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BethM by Administrator
  • 4262 Views
  • 0 replies
  • 2 kudos
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