Report a fault
Need to report a fault with your BT Business line, broadband, email or cloud voice service? Let our automated system help you now.
Forum Posts
BTConnect email addresses and how to access your email
There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
Sort your BT Business costs your way
Want to sort your BT Business costs in ways tailored to your set up? Or to create bespoke reports to match? Then tagging is for you. What is tagging? Tags are details about aspects of your BT services, as defined by you. For example, a tag may be...
Want to shape the future of BT Business products?
We're looking for BT Business customers who’d like to help decide what our future might look like through engagement and feedback. All you’d have to do is be apart of an ideation session in June/July, where we’ll get you on a call to discuss ideas ...
Get to know your bills better
Do you want to know more about the charges on your bill? You can now download any bill up to 26 months’ old as free CSV data files. What’s a CSV data file? A CSV (comma-separated values) data file is a text file that lets you save data in a table...
The legal stuff - BT Business Community Terms of Use
BT Business Community Forums Terms of Use The BT Business Community Forums site (“The Site”) is provided by British Telecommunications plc (BT) whose registered address is at 81 Newgate Street, London EC1A 7AJ, registration number 1800000. Appl...
How to self-serve
We have several ways you can self-serve on our website for your business needs. View and pay bills, track orders, report and track faults, set up Direct Debits and more all in one place. We have a wealth of help and support articles you can acces...
Community rules
Our terms and conditions help us to make sure that all members feel welcome, safe and engaged. If you choose to ignore them, we’ll give you a warning, remove your posts and we may also ban you from the forum. Discuss. Don’t argue. We want the disc...
How to use the BT Business Community Forum
New to the BT Business Community Forum? The forum is where members help each other and get the most out of our products and services. Feel free to ask questions, exchange ideas and share your knowledge with other members. As an active member of the...
