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Domain config ? ftp access to .co.uk

classroompixie
Member

‎07-10-2010 11:05 AM - edited ‎07-10-2010 04:01 PM

I have a .com and .co.uk domain name. (http://www.classroompixie.com & http://www.classroompixie.co.uk)

 

All is well with the .com domain! Hurray!

 

However when I ftp to the .co.uk domain I am connected to the .com one.

 

I want to do a 301 redirect via htaccess file to my .com site, just need the ftp access to be able to park the file in the right place.

 

In the maintenance section of the BT configuration for my sites I see that the ftp IP address for both domains is the same, could this be the problem I ask myself?

 

Two things; firstly the ftp entry is greyed out and cannot be changed, at the access level I have, secondly even if I could change it what should it be changed to.

 

 

Thanks!

 

 

 

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14 REPLIES 14

duskjome
BT Partner
BT Partner
In response to classroompixie

on ‎08-10-2010 06:46 PM

It looks like the .co.uk domain is not hosting on bt's servers, so that might be the issue you are running into when trying to set up the htaccess via ftp, I did a quick host lookup for the IP it is pointing to and it says "Demand Media" from enom controls that IP, which if I'm not mistaken is a redirect IP through enom. That might help you somewhat in finding where the issue is. Where it stands you probably won't be able to connect to our IP for this domain.

 

Hope this helps.

classroompixie
Member
In response to duskjome

on ‎09-10-2010 09:05 AM

My suspiscion is that the .co.uk domain was not set up properly by BT in the first instance and they are now struggling to fix it.

 

When I first bought the 2 domains the .com was fine but the .co.uk had some issues. Which to be fair BT sorted pretty quick. I  have lived with the 302 redirect as I had other things that needed sorting out first. Now however I really would like a 301.

 

 

Fingers crossed.

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Fiona
Grand Guru
In response to classroompixie

on ‎13-10-2010 12:51 PM

Hi

 

Did you manage to get this resolved?

 

Kind Regards

 

Fiona

BT Business Forum Moderator


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classroompixie
Member
In response to Fiona

on ‎13-10-2010 02:19 PM

Unfortunately not.

 

No reply to the email I sent and the server fairies have not magically resolved the issue on the quiet as they sometimes do.

 

Not really sure why they use a 302 redirect as opposed to 301 redirect I could just leave it they way it is then.

 

 

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Fiona
Grand Guru
In response to classroompixie

on ‎13-10-2010 05:04 PM

Hi

 

I have sent you a private Mail.

 

Kind Regards

 

Fiona

BT Business Forum Moderator


Like this post, or any others? Please click on the star image on the left hand side if you do.
If you ask a question by putting up the first post in a thread and a follow-up post answers your question correctly, please let other Forum members know which post contains the correct answer by clicking on the 'Accept as Solution' button on the right hand side of the post.
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