Solved: Fair Use Cap been increased to 300gb?

JACKERL360 · ‎24-08-2010

I have read that the fair use cap enforced by BT has now been increased to 300gb.

http://community.bt.com/t5/BB-in-Home/WHERE-IS-OUR-USAGE-MONITOR-BT/td-p/35371/page/9

During July - due to me exceeding 100gb - I was placed on a 'connection managed system' which severely restricted my internet use during the evenings. This was due to expire in 1 month providing that I stayed under the 90gb mark this month.

My question is: -

What date did this 300gb cap limit come into effect?

Thanks

J

James · ‎08-10-2010

Hello all, I can now confirm that the Fair Usage Policy threshold is set at 300GB for BT Business customers.

Cheers,

James

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View solution in original post

Amran · ‎24-08-2010

yes it been upgraded for bt total broadband customers that has been complaining about 100gb usage. but not sure if it for business customers.

Fiona · ‎24-08-2010

Hi

I have asked for some information on this. When i have heard back from the team i will put up a reply.

Kind Regards

Fiona

BT Business Forum Moderator

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JACKERL360 · ‎26-08-2010

Any news on this yet?

J

James · ‎26-08-2010

Hi Jackerl360, thanks for raising this. As mentioned by Fiona above, this question has been sent to the relevant department. As soon as we receive a reply we'll post on this Forum.

Thanks for your patience,

James

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JACKERL360 · ‎02-09-2010

Been a week now?

Any news at all?

Thanks

J

JACKERL360 · ‎09-09-2010

Been 14 days now...

Still waiting for response...

J

James · ‎09-09-2010

Sorry we haven't had a response yet, as soon as we get an answer we'll post it.

Apologies for the delay.

James

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alastair · ‎10-09-2010

Its official. it was raised to 300GB mid - end of August.

=~~= All Glory to the Hypnotoad! =~~=

James · ‎13-09-2010

Hi all, I’ve now had it confirmed that the Fair Usage Policy threshold is going to be changed for BT Business customers to 300GB in November. This ties in with further changes to BT Business Broadband scheduled for this time.

James

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