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Fair Use Cap been increased to 300gb?

JACKERL360
Member

I have read that the fair use cap enforced by BT has now been increased to 300gb.

 

http://community.bt.com/t5/BB-in-Home/WHERE-IS-OUR-USAGE-MONITOR-BT/td-p/35371/page/9

 

During July - due to me exceeding 100gb - I was placed on a 'connection managed system' which severely restricted my internet use during the evenings. This was due to expire in 1 month providing that I stayed under the 90gb mark this month.

My question is: -

What date did this 300gb cap limit come into effect?

 

Thanks

 

J

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

James
Master User

Hello all, I can now confirm that the Fair Usage Policy threshold is set at 300GB for BT Business customers.

 

Cheers,

James

 



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View solution in original post

18 REPLIES 18

Amran
Member

yes it been upgraded for bt total broadband customers that has been complaining about 100gb usage. but not sure if it for business customers.

Fiona
Grand Guru

Hi

 

I have asked for some information on this. When i have heard back from the team i will put up a reply.

 

Kind Regards

 

Fiona

BT Business Forum Moderator



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JACKERL360
Member

Any news on this yet?

 

J

James
Master User

Hi Jackerl360, thanks for raising this. As mentioned by Fiona above, this question has been sent to the relevant department. As soon as we receive a reply we'll post on this Forum.

 

Thanks for your patience,

James

 



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JACKERL360
Member

Been a week now?

 

Any news at all?

 

Thanks

 

J

JACKERL360
Member

Been 14 days now...

 

Still waiting for response...

 

J

James
Master User

Sorry we haven't had a response yet, as soon as we get an answer we'll post it.

 

Apologies for the delay.

 

James

 



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alastair
Grand Guru

Its official. it was raised to 300GB mid - end of August.

=~~= All Glory to the Hypnotoad! =~~=

James
Master User

Hi all, I’ve now had it confirmed that the Fair Usage Policy threshold is going to be changed for BT Business customers to 300GB in November. This ties in with further changes to BT Business Broadband scheduled for this time.

 

James



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