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Meeting with BT

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debmarel
Member

on ‎11-01-2011 09:33 AM

Anyone know how I can get an actual human being to visit my offices to discuss my very confusing BT accounts? I feel we are overpaying and need to get an understanding of our package (set up by someone no longer here). I just want someone to come in, sit with me and go through it all but cannot find how to do it! 


Any advice greatly received!

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Tracey
Guru

on ‎11-01-2011 01:18 PM

Hi debmarel,

 

You can set up a meeting with BT Local Business if you have an account manager.

 

If you do not have an account manager you would need to speak to the Billing team, who would be able to assist you with this.

 

Hope this helps

 

Tracey

 

BT Business Forum Moderator




If you like a post please click on the star image on the left-hand side of the post.
If someone answers your question correctly please let other Forum members know by clicking on Accept as Solution on the right-hand side of the answer post. Please also consider replying to the post stating that your question has been answered successfully.

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Tracey
Guru

on ‎11-01-2011 01:18 PM

Hi debmarel,

 

You can set up a meeting with BT Local Business if you have an account manager.

 

If you do not have an account manager you would need to speak to the Billing team, who would be able to assist you with this.

 

Hope this helps

 

Tracey

 

BT Business Forum Moderator




If you like a post please click on the star image on the left-hand side of the post.
If someone answers your question correctly please let other Forum members know by clicking on Accept as Solution on the right-hand side of the answer post. Please also consider replying to the post stating that your question has been answered successfully.