I am being billed for services I no longer have

[Luxel]

I left BT Business on 18th July 2023 and moved my services to a new provider. Every month since I have received a bill. I have talked to your telephone advisors every time, and the bill has been cleared. Every time they have promised me that the issue has been dealt with and I would no longer receive monthly bills. Have a guess what?? New month, new bill. I'm getting a little fed up with this and I am considering what action I can take, legal or otherwise, to resolve this issue once and for all.

Nigel Meek

[AdamC]

Hi Nigel,

I am sorry to hear about these billing issues. If you can directly message me I will take your account details and get this looked into for you. Can you send me over in the message,

Your Full name

Contact mobile number 

Company name

Business Account number

Business Telephone number

Full Address including Postcode

Thank you

Adam