Looking for support for as a disabled business user that can't speak, type fast enough for live chat

[DisableBiz]

Got a shock for the out of contract price increase, want to change to a different plan, but only way that I can find offered is if I can call.  

Is there an email to contact support for billing?  - I struggle to type fast and need to edit messages a lot due to shakes and pressing the wrong keys, making "live chat" hard to use.

Hope for some help.
Cheers.

[DisableBiz]

EDIT: This was here as a response to what I thought may be a spam message.  The spam message was deleted but I can't find a way to delete this message. 

[BethM]

Hi DisableBiz

If you are unable to call in or use the livechat, I would suggest you see if there is a BT Local Business that covers your area as they will often have a contact email address and can assist with re-signs. You can put your post code in this checker here to find out,

[DisableBiz]

Thanks BethM, dropped them a line.  

[DisableBiz]

Hi again.  I managed to get my broadband disconnected and asked for the phone to be done at the same time, for some reason it wasn't, that is sorted now.  The problem is I returned all the equipment at the same time, including the phone and base unit, however BT are asking for me to return it, even though it's been returned and a receipt of reception for the delivery has been sent by BT.  The equipment department only offer live chat as well; anyone know where I can get an email address?  

I have tried my Local Business support on Monday but have not heard back. 

Cheers.

[BethM]

Hi DisableBiz

There isn't an email address apart from LBs - please send over a PM and I can see if I can help you?

[DisableBiz]

Thanks, have sent, had to send it in 2 messages.