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Looking for support for as a disabled business user that can't speak, type fast enough for live chat

DisableBiz
Member

Got a shock for the out of contract price increase, want to change to a different plan, but only way that I can find offered is if I can call.  

Is there an email to contact support for billing?  - I struggle to type fast and need to edit messages a lot due to shakes and pressing the wrong keys, making "live chat" hard to use.

Hope for some help.
Cheers.

3 REPLIES 3

DisableBiz
Member

EDIT: This was here as a response to what I thought may be a spam message.  The spam message was deleted but I can't find a way to delete this message. 

BethM
Administrator
Administrator

Hi DisableBiz

 

If you are unable to call in or use the livechat, I would suggest you see if there is a BT Local Business that covers your area as they will often have a contact email address and can assist with re-signs. You can put your post code in this checker here to find out,


^BethM

Thanks BethM, dropped them a line.