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Need a list of our expired contracts at six sites

DRB
Member

4 weeks ago

We've attempted to contact BT billing on removing our expired contracts for phone/broadband but we cannot seem to get through to anyone that can help. We have six bundles at various sites

Any help would be greatly appreciated

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4 REPLIES 4

BethM
Administrator
Administrator

4 weeks ago

Hi DRB

 

Please call the team on 0800 916 0728 to discuss cancellations.


^BethM
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DRB
Member
In response to BethM

4 weeks ago

Hi Beth,

This has now been done, and a link from the cancelation team has sent for the documents will not load, (Lightico). It just spins & spins. I contacted the same BT assistant, and this is the only system they use.

Is there another way for me to sign the documents?

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DRB
Member
In response to DRB

4 weeks ago

Still attempting to sign the documents and it is the same thing - the Lightico website just does not load. I have emailed the BT Compliance department last night and awaiting reply

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BethM
Administrator
Administrator
In response to DRB

4 weeks ago

Hi DRB

 

Is it the same on all devices for you?


^BethM
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