How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for ...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
HiI'm going round in circles with this and can't work in the meantime as I've no supply, so it'd be great to get some help.I recently moved into an office that was vacant for six years prior, but has a master socket (blue/white & white/blue) and an i...
My business broadband is really slow around 8mbs , but when i try and signin on website to report it i get access denied, on app it just says no account is assigned to this account or something? pls help
Do any routers/modems supplied bt BT support setting up a secure port forward rule which can be restricted to a single incoming IP address?
Hi All:Hopefully this is the correct board. I did ponder on "the lounge" but here I am. Anyway, a few weeks ago I left BT and subsequently returned my BT Hub, at BT's request, in the prepaid return envelope that I was provided with. Since then I have...
Hi, I've spent much of the last year dealing with the consequences of being mis-sold a new contract with BT in November by my BT Local Business team, and am now at the point where I've spent a month and half waiting for them to respond to the issue, ...
Hi,Is it possible to disable remote login to the routers web pages on Smart Hub 3
How do you ask for another PIN ? We were sent a letter with a PIN for me to unlock Super Admin access but by the time we opened the letter (we do not live at the property where there is broadband and we were away) 28 days had passed so when we put th...
i've been considering this as people at work tell me they are getting crazy unrealistic speeds for uploads which I find super hard to believe, is it even possible to be getting 500 download 650 upload, even on the gigabit service, is their connection...
I am writing to express my urgent concern regarding a significant issue with our internet service. On the 30th of July, I received a letter stating that another provider had informed BT of my intention to switch to them. The letter mentioned that our...
So my parents have had terrible wifi for my whole life, I’m finally trying to upgrade it for them (and for myself - how can I work or get a job interview when the wifi can’t handle a 10 minute zoom call.)Been with BT for years, I remember when we las...
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