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WiFi extender for Business Smart Hub 3

rob-SMR
Power User

Having moved from Hub 2 to Hub 3 the BT extender disc (black one) I have no longer works (although I was advised it would!)   The wifi signal from the new hub is probably slightly worse than the signal direct from the old hub.

 

Does any have a recommendation for an extender available for outright purchase please?  

 

It seems that BT will only supply on a rental basis which I'm not prepared to do.    IF BT will sell one I might be tempted . . . .

16 REPLIES 16

rob-SMR
Power User

Indeed I do - we're on first-name terms !!

rob-SMR
Power User

Update - TP-link gadget ordered, received and installed and there is WiFi everywhere we want it, at good strength.

kelper
Guru

Good.

SHAQUIB27
Member

Hi have you re-synced the complete wifi (black discs) with the new hub using an RJ34 aka ethernet cable?

Club82
Member

We have just moved over to FF and Business  Hub 3 .

Open reach could not wire FF to where the phone line  was behind the bar, so had to put it in the office.

The old system was BH2 with 2 Extension discs, with one disc in the office.

The Hub2  and the office disc were swopped places and everything worked perfectly.

We now have 3 NEW extension discs and still not go the coverage we had before.

The engineer did say the new system will have better Wi-Fi coverage.

But what a backward step!

Club82
Member

Yes each new disc has been synced with the hub 3  but the one behind the the bar is not getting a good signal.

Maybe we should go back to Hub 2!

BethM
Administrator
Administrator

Hi Club82

 

I'm sorry you're having issues with the discs. Have you spoken to our technical team about this?


^BethM