Like a number of others I had an btconnect.com email address which I believed was defunct and should have been for many years.
I am now getting hacked on social media and the email is the btconnect.com address
I need to close this off ASAP please.
I'm sorry to hear about this.
If you could send me some further details, namely the email address in question, in a private message by heading over to my profile and hitting "Send a Message", I can start looking into this for you.
If you use webmail or the BT Email app, you will get an error message telling you that we have prevented access to your account. If you use a mobile device or email application (such as Outlook), you'll get repeated log in failures or password errors.
Hope You Find This Useful,