I just had an email from BT saying they are switching off POP and IMAP on the 17th of October and we have to switch to the web portal. We can not do this a lot of our programs integrate with outlook (2019) to send invoices, purchases orders, etc. Does BT support MAPI/HTTP or another method after 17th of October so i can still use outlook or do i need to switch to another provider? Is there a guide for this.
Same problem. We have BT Business Email Light with 3 btconnect emails and 5 with our domain (also with BT).
We have always used desktop Outlook (now Microsoft 365) and find the browser version very inferior. We also have macros and links.
Is there anyway we can continue to use Outlook?
Similarly all our emails are also used with IoS Mail on our iPhones. Again the Outlook App is very inferior.
Any suggestions welcome as time is running out - we were told October 24th for the cut off.
By the way, tried speaking with a BT "advisor" - they hadn't a clue.
To move your email over to your own tenant with Microsoft, you will need to first delete the mailbox with us. Please ensure you back up everything before you do this. Once you’ve deleted the mailbox, it should update within Microsoft, and then you can create the mailbox on your own tenant. This can take up to 24 hours to update but typically it's 20-30 minutes. You can delete your mailboxes by logging into https://secure.business.bt.com/ and going to Manage Services and then Email.
So is it the case that as of end of October we cannot use PC email clients to read and write email? The MS page linked in the email talks about OAuth2 support, but BT doesn't seem to be enabling that. My email client of choice (Thunderbird) can use OAuth2, as well as several other authentication methods, so why can't BT support that? Seems like I would have to pay to migrate my current mailboxes, plus a per-user licence fee, to upgrade to Office 365. Why?