hello i need some email help please if anyone has any advice i have been trying to resolve for weeks and have been through so many BT guides online but the result is the same its constantly reporting the mailbox is nearly full sending daily reminder emails when its not
- have logged in online many times to the online version its empty and outlook also only has a few mb in it
I'm sorry you're having issue with your mailbox. When you sign into your emails online, check your "sent messages" folder. You may find that it is the amount of sent messages in that folder that is causing the issue with your full mailbox error.
If you can check that and reply back here if you need any more help.
i will explore this now this only started happening when we changed our contract with BT this is our current package
Business Email Lite
10 Business email Lite accounts (email@example.com or firstname.lastname@example.org)
POP and web access
500Mb storage per mailbox
50Mb web space
24 hour helpdesk (local rate number - with broadband)
and we use the microsoft exchange