How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Turning the 2 wire router into a modemGo to Settings> Broadband> Link Configuration and set the following settings…VPI: 0 VCI: 38ATM Encapsulation: Bridged LLCATM PVC Search: Disabled (unchecked)Connection Type: Direct IP (DHCP or Static)Save the set...
