Change of btconnect email password when not primary user

[stpjg011]

Hi, please could admin contact me regarding this - the email addresses are owned by BT as the primary user, and I need them so i can transfer all my files and folders to a new email account please. 

[BethM]

Hi stpjg011

To change the password for a btconnect.com email address, go to secure.business.bt.com. You then enter the email address into the box provided and click "i've forgotten my password" this will take you through the reset journey.

[stpjg011]

Hi, that doesnt work as the email address is the same one used for my Res account and so it says i have to sign into Res.

[petergroft]

To change your password for your btconnect.com email address, go to secure.business.bt.com. You then enter your email address into the box provided and click "I've forgotten my password" this will take you through the reset journey.

Greetings,

Peter