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Wraps - handy email guides

Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails:   How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...

BethM by Administrator
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Wraps - a handy guide

Did you know we have created a number of self-help Wraps you can use? These are handy quick guides to bookmark:   Broadband and phone line How to fix your phone and broadband How to speed up your broadband How to stop your broadband dropping How to g...

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BethM by Administrator
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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
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Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
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Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
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Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
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Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
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Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
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Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
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Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
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Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
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MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
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Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
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BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
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Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
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Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
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HH3 as WAP SSID name?

Hello all, following on from my previous thread about setting up wireless in my local pub, see here http://business.forums.bt.com/t5/Broadband-and-internet/Using-a-Homehub-in-place-of-BT2701HGV/td-p/37697 We have now got a new business hub in place o...

xox101 by Member
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How to create a Calendar for my site

It's my first time in this forum and I am not sure if my subject is on the right topic. My question is how can I create a Calendar for my site? I am currently doing a site for http://www.cadillaclounge.net and I am doing it's renewal but I need to kn...

2Wire modem/router issue with resets and loss of bridge mode

I manage the IT at my father's office, and I am shocked by just how bad the 2Wire routers are. We ordered 2 ADSL2+ lines that were to be load balanced through a load balancing router/switch. I've used dozens of different networking brands over the pa...

AtonPP by Member
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Cloud in a box

I have purchased the cloud in a box as my customers do not want to pay £6.00  for a voucher that only lasts half an hour.I have been informed that cloud in a box doesn't work with the bt business hub 2 wire but they don't tell you that when you purch...

How Google judge duplicate content

Hello Friends,Here i want to know that how google analyze which site has the duplicate content and which is originali. e. if i have a website with fresh content and google index my site, and some one copy my site content and publish it on web like cr...

STATIC IP and FIXED BROADBAND IP CONFUSION!!!

Hi there, hoping someone can help me get my head around the use of static IPs in order for me to setup my network correctly.I understand the idea behind static ip, and I currently use it on some of the devices within my internal network.However I hav...

RDBoon by Member
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My site being listed as malicious by Google, please help

Hi all,I started to have trouble accessing my sites, and went into filezilla and found a lot of files which i dont recognize.I deleted them, reinstalled my wordpress and they are accessible again.Right now, the problem is back, and I found the follow...

Unable to send email from my alias address on Blackberry

I have a BTconnect email (myname@btconnect.com) and also an alias email address for business purposes (marie@mycompanyname.com)Everything was working fine for the past three years until I recently upgraded to a new blackberry. Although I do receive t...

Marie by Member
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VOIP call bandwidth requirements

I need to understand how much dedicated bandwidth each VOIP call requires. I have 2mbps of bandwidth (On an 8mb service!!) and I am worried that the quality of service will be poor as I am also using b/width for normal internet services. I can dedica...

martin86 by Master User
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REAL PROBLEM....GETTING VERY ANNOYED

I am currently tryin to change my website. I log in as requested, I go to web hosting etc etc and then as soon as it goes to load up 'manage babycakesandbundles' it says I have logged out??? WHY?? I am on a mac and have reinstalled firefox and still ...