How do I log into the Cloud app? Here’s a link to the guide for logging to the BT Cloud Work Mobile App, here’s how to access the BT Cloud Voice portal and here’s how to access the BT Cloud Voice Express app. order confirmation emails will specify ...
Hi All, If you are experiencing any problems or have any questions relating to your Broadband Voice or Hosted Voice Product or your move to another BT service as a result of the closure of these products, please contact the following numbers where...
Hello. Apologies if this has been answered in another thread (I have read through the FAQs and searched key terms) Currently, my Cloud Voice handset will, at best, ring only once before sending the caller to voicemail. Previously, the handset (and ...
We have just switched from a BT analog business line to digital Voice Cloud Express and I thought you might like to know our experiences. I set up the hardware before the switch because I was due to be out of office for a week. Following the switch w...
Hi Community, I have a new Cloud Voice account, and users are set up, but three of the users can't have their correct extension allocated. I keep getting this error - "The default extension number 112 for this number is blacklisted and cannot be us...
Hi there,The administrator manual of the BT Quantum - somewhere around the start it says to refer to the 'BT Quantum Instilation Guide, for for instructions on installing and commissioning the BT Quantum system'. I have scoured the internet for this ...
Nearly a year after first contacting BT to complain about numerous issues we had eventually arranged to meet a representative from BT face-to-face. The meeting was at 11.00am this morning. Both company directors had travelled for several hours to att...
HiI have a BT Cloud Voice Express system which seems to work quite well. However adding another phone seems to prove prohibitive unless specifically using a Product purchased through BT and that is even if you have the identical phone from a third pa...
Hi allWe have just been swapped over to BT Business Voip CVE .We have got a Yealink W73P phone and connects fine.Now we have also got a BT X65 handset with Alexa built in ...and have it regestered to the Smart Hub 2.Now should this phone work as well...
Hi there, We are quite a small business and have had the versatility for a number of years. We like it as the feature phones are good for the office, but equally almost any telephone can be used on the system. I have known for some time that you can ...
We have a cloud voice express system with 4 handsets and all is working well. We have put all of our clients details into the system via the website and all of these contacts appear in the phonebook in all handsets. However, when one of these conta...
Using the app on an Android phone - is there a way to delete the "call history" - or "recents" as they seem to call it? The list just grows and grows. I can delete the history on the Yealink handset. . . . and it may just be me but the whole Cloud V...
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