How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring. How do I divert calls? Wi...
If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...
Hello, I am having some issues here and I am wondering if I can get some help? Our BT NTE 1A box has a red light next to 'BT' and flashing green light next to 'Cust'. I am not too much of an expert, but I really need this sorted. We have no phone con...
Hello, I have recently bought a house that was previously multi-unit offices, I have gone through the process of change of use, and the property is now my home (after a lot of renovations – Grand Designs, eat your heart out!). The property has a lot ...
Hi Can anyone help me? I am trying to find out the call rates for international calls. I have several business ventures in the US and I am going to be making quite a lot of calls in the upcoming weeks. RegardsDarren
Hi Not sure if this is in the right section, but does anyone know if i can obtain a (local) business number from BT but have it diverted to my home number or mobile? Basically this is so I can work at home without giving my home number out on the mar...
Hi Just wondering how I go about reporting a fault on the line? I don’t have any problems just now, but I rarely have time to ring in and just want to know in case anything pops up. ThanksBob C
Hi all, Does anyone know why when we go to access the versatility to re-programme something it would say programming refused?
Hi there I have a Call Divert feature on my line but I am not 100% sure on how to use it. Could anyone here provide any assistance? Sorry, I'm not the best when it comes to these things! ThanksKelly
Well after some time on the phone I still do not understand my rights. We have a business contract with several lines and broadband on a Onebill. We are being hassled by other providers claiming they can get us out of our contract as BT have increase...
Hello I have 2 PSTN phone lines with a handset on each. We have 1 main number we advertise. is it possible to have them joined so that if the main line is busy it will roll over to the second? In Australia we had a feature called a rotary group which...
HI, I'm in the process of finalising on a shop, so i'm now looking at the multitude of things i need to get done, one of which is the phone system. I need to be able to transfer calls from a reception to an office, and would also need to be able to ...
