How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring. How do I divert calls? Wi...
If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...
Hello We have just installed an analogue fax machine with an ADSL filter. We were able to accept and receive phone calls and we can also receive faxes but for some strange reason we are unable to send faxes. We tested the fax machine at our other off...
Can anyone tell me how to divert all incoming calls on my BT Versatility system? I can see how to divert it for a particular extension but I want to be able to divert ALL calls into the system to my mobile as I am moving premises and when old place i...
So I have just recently closed my business down and went to cancel my contract. I had renewed the contract a year and a half ago and thought I was on a two year contract. It turns out that it was only the internet that was on a two year contract and ...
Hello All I have a line connected to my phone system that I really don't use - and I am wondering the best way to go about getting it removed. I believe I am out of contract, and I do not want any of my other services to be impacted. Can anyone help?...
Hello all We are a small business and a recent staff change means we have lost our password and therefore cannot access system programming on the BT Versatility - Does anybody know how or if you can reset it? Many thanksDarren
Hello We are just moving house and in the new house the people that had it before have paid the phone line up until April - would they have to disconnect and would we have to register a new line? We thought we might just be able to change the name as...
I have recently purchased a second hand BT Micro system for my new business. Once I received it I tested the system at home to ensure it worked - It did. A week later BT installed the phone line in my office and I plugged the system in as per the ins...
Hi. We have a number of BT Internet services at our business and believe it or not there is one which we are paying for BT Infinity however I cannot locate the phone socket associated with the phone number at the premises. Last time an OpenReach engi...
Hi All I am having a strange problem with the versatility system. I cannot, for periods of time, get any outside lines. all the internal operations work fine but no outside lines. During this time, anybody phoning in is met with a blank line. The thi...
Hi guys and girls. I would like to know if it’s possible to setup a fax and a phone on the same line. At the moment in time I currently have a single phone attached and a the BT business hub via a filter to a single line, but when I attempt to add t...
