Hi all,I am trying to locate the correct method for backing up the settings of our BT Business Smart Hub 3, as sure we have done this in the past with previous models, however the current Hub 3 appears to have no settings to allow the current configu...
If I buy a Cisco ATA 191 or 192 via https://www.businessdirect.bt.com/ Will it come set up with Zero Touch Provisioning and work with Cloud Voice Express out of the box (following setup on the Cloud Voice portal)?
Hi!Wondering if anyone has had a similar situation. Someone from BT tried to contact us to sell an “upgrade” for an existing broadband at one of our addresses, they didn't manage to get hold of us because we refuse to speak to anyone from any call ce...
Our receptionist is off on holidays and when callers select option 2 on our switchboard, it's not being transferred to other users under the overflow (006). We're missing lots of calls and business due to this. It was working and we haven't changed a...
BT has notice to us saying that if our business is using health care alarms, we need to let them know because these devices will be affected when the traditional landline is switched to the cloud. Their notice asks us to call 0800 121 7445 to registe...
My hubs couldn’t turn to blue , I try switch off and back on still same?
Hi there,I signed-up for BT Business BT Infinity Premium which included Office 365 Small Business a few years ago. I am now with another provider, but despite cancelling my BT services (I left 2016), my business domain is still somehow tied to the ...
HiMy building is a 275 year old Grade 2* listed property so walls are thick and damp and wifi doesn't travel far.I have FF900 into the Office running a Smarthub 3 and want to put a separate wifi network in the flat upstairs. I have a spare business s...
Yesterday I discovered that our phone is as dead as a doornail. Obvious next step is to disconnect etc etc. But nothing. OK, I'll try faults, as most of you will know you now can't talk to a human, but it just gets worse (as if everything for the las...
I’ve got an ongoing dispute with BT. They keep charging my account even though I’ve already switched to Virgin Media. I escalated it up the chain after they moved my account from EE back to BT Business, then decided to slap me on a 24-month contract ...
