Help

Welcome to the BT Business Community

Where BT Business customers help each other get the most from business products and services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
314895members
52429posts

Featured Posts

Trending topics

The Community is an active and collaborative place to learn more and ask questions to fellow members. Check out our most popular conversations happening right now.

Community Activity

Start a conversation

Resolved! @btconnect.com email

I am trying to trying to transfer/keep my @btconnect.com email address as I am leaving BT business broadband for another supplier.I am told by the BT business lady this is not possible but I have read online that you can if you pay for it or take a p...

bmjnr7 by • Member
  • 387 Views
  • 3 replies
  • 0 kudos

BethM - forum team, I need your help again please :-)

For the Mods,About 3 weeks ago, a car accident happened on a main road about 1.5 miles from my business broadband address.  This accident snapped the BT poles, and naturally severed all broadband fibre feeds to our entire area.  I have a BT business ...

redirecting BT connect email

Good Afternoon I'm hoping someone can advise. I have tried to research myself but it hasnt really helped with a definitive answer.I amm not very gifted when it comes to technology.I am looking to change provider, however we have a BT connect email. T...

BTBusiness MyAccount Groups

Hi, I'm new to BT Business, so sorry if this is a dumb question...In MyAccount it shows all my orders in something called Group1 which I was able to change to Norfolk.I am now working on orders for Cambs, but I cannot find out how to create a second ...

ea-rfca by • Member
  • 148 Views
  • 1 replies
  • 0 kudos

BT billing complaint - is there an email to contact?

I am so frustrated as I am not getting anywhere with a complaint made to BT billing. I was assigned a complaint reference in September after trying to sort out a problem from July. It has been one mistake after another. I have tried to get another co...

Cbirchy by • Member
  • 262 Views
  • 1 replies
  • 0 kudos

ASSISTANCE PORTING OUT BT BUSINESS NUMBERS

Hi thereI'm looking for the correct person to connect with to discuss moving some landline numbers across to another provider.I've tried the BT Business WhatsApp group but no response so far.

BT Website Builder and BT Managed Websites notices

We’re discontinuing our BT Website Builder service and our BT Managed Websites service from Thursday 11 December 2025. We will stop supporting these services from this date.   BT Website Builder customers What this means for you Your website will sto...

517e9426-f2be-417a-866d-700b53073fff.png
BethM by • Administrator
  • 604 Views
  • 0 replies
  • 1 kudos
Load more
Getting started

To get the most from your visit, take a look around the community and check out our help section to see our community guidelines and tips on posting.

Ready to start? Simply register and get posting.

Welcome

A big hello and welcome to the Community. We’re your Community Moderators and are happy to help with any questions you may have.

BethM and HannahC1

Latest from our Blog

Guest Wi-Fi and why it's good for your business

As a business, you might have customers or clients at your premises who want to use your Wi-Fi but you need to keep your network secure. Our solution is called Guest Wi-Fi. Guest Wi-Fi is a separate, ...

0 Comments
View All