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No phone line for our business!!
by lindamurray151 -
The benefits of a YouTube channel for businesses
by BethM -
Broadband Speed
by officeman -
BT One Phone not implementing Communications Ombudsman decision
by P4ulr -
Leased line BTnet user portal
by DWL -
Termination charge
by lchn93 -
Dashboard Anomaly
by DrMopp -
Restricted Number
by ltatKAT
Community Activity
Broadband Speed
Our internet is very slow. I checked the Broadband speed and was advised that it is very slow. Can we have an engineer to check our broadband and can you recommend a new package with more speed? Thank you.
BT One Phone not implementing Communications Ombudsman decision
Morningwe joined BT One Phone last year. BT gave us airtime credit as an incentive to join and agreed charges. Since then we have been significantly overcharged and not had the airtime credit applied to our account. This resulted in a complaint to th...
Leased line BTnet user portal
We finally had our leased line commissioned last week after many false starts and need to make some changes to port settings on the BT supplied Meraki MX75. We were told this was possible via the BTnet user portal but we are unable to access it. A li...
Termination charge
Hi, I hope if anyone can answer my question. I placed an order with Sky on 1st Nov to switch broadband and phone service on 18th Nov. I received email from BT confirming switching, they don’t charged me for ending those service early which is correc...
Dashboard Anomaly
My dashboard at https://business.bt.com/my-account/portal/dashboard says 'You have no billing accounts' but when I try to add what I know is my billing account at https://secure.business.bt.com/Account/AddBillingAccounts.aspx I get "Looks like you’...
Resolved! Restricted Number
We have a number we now must call to our fire company to get our fire system put into test mode so the weekly fire checks can be done but staff are unable to call this number on the new phones as it comes up as restricted number. How can I add a phon...
Billing
Is there anyone you can talk to in the uk to resolve billing problems had problems from day one no one is helping or resolving on phone for hours every month
BT2700HGV Business Hub getting invalid external IP address (10.) from DHCP
We have a business broadband service that uses an (old!) BT2700HGV Business Hub ADSL router. It has been trouble free until recently, the external IP is provided by DHCP and normally starts with 81. However in the last week it has changed to an addre...
Resolved! Being ignored
HiI'm hoping someone here will be able to point me in the right direction.We ordered a DIA installation some 7 months ago and were given a CCD of the 20/06/2024 but are still waiting for it to be installed. We have sent numerous emails to the variou...
bt email?
is this where i get support for bt email ?
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