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Where BT Business customers help each other get the most from business products and services.

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Guaranteed FTTP speed

I have Full Fibre 150 Essential + Digital phone line - the deal refers to "average download speed" at 145.6Mbps - and also refers to "Minimum speed guarantee" (or your money back!)What is the guaranteed minimum speed?That's 1 PC connected, only.I can...

rob-SMR by • Member
  • 17 Views
  • 1 replies
  • 0 kudos

web hosting

Good Afternoon, I have web hosing/Domain name on my account but it is not showing anywhere on my account when I log in to my BT account.So I am unable to amend anything on my web site.  

Roberth by • Member
  • 17 Views
  • 0 replies
  • 0 kudos

Using BT Cloud Work With Non-BT Broadband?

Hi,We currently have BT Broadband (soon to be out of contract) and BT Cloud Work VOIP Service (still in contract). We are considering switching to Vodafone Broadband, as the speeds and prices on offer are much better than BT's.I would expect that BT ...

faret by • Member
  • 21 Views
  • 0 replies
  • 0 kudos

New Cloud contract

So, we signed a new contract for a cloud service phone system in March, which they subsequently cancelled without telling us, and we are now trying to get it reinstated. Meanwhile I've been told that the cost has increased due to the rep over-discoun...

DRF3345 by • Member
  • 42 Views
  • 1 replies
  • 0 kudos

Ongoing billing and account management issues

 Hi, I am so tired of trying to resolve our issues and I have no idea where to go with this now! We signed a new contract in April 2023 with BT Local Business where we were told we need to change to a digital system and that a new private fibre line ...

How is the Smart Hub 3 these days?

Hi,As per the above title, just curious to know how the Smart Hub 3 is performing. Is the firmware still very buggy or have recent firmware updates sorted things out?

New way to test your service

Just tried this Text Fault facility and received the following reply:'Thanks for contacting BT. I'm sorry we're not able to check this service via SMS.Please contact bt.com/business etc etc.????????

Haggis by • Member
  • 94 Views
  • 4 replies
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Hybrid Connect

I believe this amy have been asked before but can anyone confirm or otherwise that port forwarding still works when the hybrid connect is live.We have a fixed/static external address and all works ok when fibre connection is live but port forwarding ...

Haggis by • Member
  • 488 Views
  • 8 replies
  • 0 kudos

discs slower than before?

got some discs installed recently and was told by an engineer that our old repeaters are obsolete. Since the new ones, my download speeds have been way faster, but I seem to lag more in games. I'd rather have the slow download speeds than the lag. Do...

lorky by • Member
  • 75 Views
  • 1 replies
  • 0 kudos

Any way to get faster internet speeds?

The speed is quite lacking. especially for the price.Moreover would you be able to buy business wifi without said business.This would be alot better as I am looking to host a server on my network and need those extra speeds.

terty by • Member
  • 78 Views
  • 1 replies
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