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BT random broadband cancellation

Our broadband was cut off 3 days ago by BT, no warning or logic.  Several hours of conversation with BT and it has been concluded that all we can do is apply for a new service.  Which we have done.But  I’m told now that it will take 2 weeks for the r...

Mary12 by • Member
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  • 1 replies
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WiFi extender for Business Smart Hub 3

Having moved from Hub 2 to Hub 3 the BT extender disc (black one) I have no longer works (although I was advised it would!)   The wifi signal from the new hub is probably slightly worse than the signal direct from the old hub. Does any have a recomme...

rob-SMR by • Member
  • 11 Views
  • 0 replies
  • 0 kudos

Alternative to BT Callminder

We have a digital phone line via broadband with BT, Yealink W73H phones. We use BT Callminder,  but its useless . Can we use a more traditional phone with integral answer-machine with this system, and if so does anyone have any suggestions - we're a ...

Guaranteed FTTP speed

I have Full Fibre 150 Essential + Digital phone line - the deal refers to "average download speed" at 145.6Mbps - and also refers to "Minimum speed guarantee" (or your money back!)What is the guaranteed minimum speed?That's 1 PC connected, only.I can...

rob-SMR by • Member
  • 32 Views
  • 2 replies
  • 0 kudos

web hosting

Good Afternoon, I have web hosing/Domain name on my account but it is not showing anywhere on my account when I log in to my BT account.So I am unable to amend anything on my web site.  

Roberth by • Member
  • 39 Views
  • 1 replies
  • 0 kudos

Using BT Cloud Work With Non-BT Broadband?

Hi,We currently have BT Broadband (soon to be out of contract) and BT Cloud Work VOIP Service (still in contract). We are considering switching to Vodafone Broadband, as the speeds and prices on offer are much better than BT's.I would expect that BT ...

faret by • Member
  • 32 Views
  • 0 replies
  • 0 kudos

New Cloud contract

So, we signed a new contract for a cloud service phone system in March, which they subsequently cancelled without telling us, and we are now trying to get it reinstated. Meanwhile I've been told that the cost has increased due to the rep over-discoun...

DRF3345 by • Member
  • 49 Views
  • 1 replies
  • 0 kudos

Ongoing billing and account management issues

 Hi, I am so tired of trying to resolve our issues and I have no idea where to go with this now! We signed a new contract in April 2023 with BT Local Business where we were told we need to change to a digital system and that a new private fibre line ...

How is the Smart Hub 3 these days?

Hi,As per the above title, just curious to know how the Smart Hub 3 is performing. Is the firmware still very buggy or have recent firmware updates sorted things out?

New way to test your service

Just tried this Text Fault facility and received the following reply:'Thanks for contacting BT. I'm sorry we're not able to check this service via SMS.Please contact bt.com/business etc etc.????????

Haggis by • Member
  • 107 Views
  • 4 replies
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