Hi all, Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them: 1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...
If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection. Steps to ta...
If you receive this error message when trying to view your web site, it can mean one of several factors. 1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...
Hi All We have recently received a few queries on how to download and install the latest version of BT Access Manager. Please visit the Help and Support pages of BT.com which shows instructions on how to complete this. How do I download the lat...
BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's; - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Hi Guys Microsoft have just future proofed the 365 product to work with IPv6 technology. Because of this there are a new set of email servers that we are introducing. Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...
The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...
Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk, I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots. Hopefully this guide will be a bit more stra...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.
I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.
Please find below some useful guides for the BT Web Hosting Package BT Eshop User Guides PMYADMIN User Guide FTP Manager User Guide Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...
Hi All, We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached). A quick Google search will show many posts relating to the Domain Renewal Group. BT d...
From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider. You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...
Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...
I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
Hi all, I'd like everyone to read this before they post: http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1 As of now I will be taking these very seriously, and will be deleting and banning as appropriate. And so that you are a...
This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers. As an ac...
BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month. If that's not enough, you can also add; The BT Business Call Essentials UK Unlimited call package which gives you unlim...
Can someone help us?We are a manufacturing company and ordered an upgrade to Fibre broadband on 14 October. We have been chasing it up and keep getting fobbed off. the original order was somehow cancelled by BT and reset up on Dec 12 and we are still...
Hi, I'm in need of some urgent help please! We had a Project 2013 environment consisting of 2 servers - a SQL 2012 server and a Project 2013 front end server with a full install of SharePoint 2013 and Project 2013 web app. Due to a server failure, ...
Hi, wonder if anyone can assist me? I had FTTC 40/10 Business infinity installed in November, it took over 1 month after my ADSL line was switched for me to receive a service as my account had not been set up correctly, thus reslting in me having no ...
Morning all, I work for a local council (North Lincolnshire) and send BT copies of numbering layouts for new developments via email. It seems that the email I'm using nolonger works, having looked on BT site I seem to be going round and round in cir...
Trying to find line speed, noise margins and all the other interesting stats related to my Infinity connection.Using the Business Hub 3, from the management interface I browse to -Settings- Advanced Settings - Broadband connection. But all I see in h...
Hi, I am seeing a problem that is stopping VPN (IKEv2) from out BT Infinity via a BH 5 to our leased line. Looking at the logs on the client and server, the client (Microsoft VPN) is starting the conversation, and all is good untill the point that th...
I am trying to get email set up on my Dad's PC with his btconnect.com business account and not sure that I have the correct POP and SMTP settings could someone please help with the incoming POP3 and outgoing SMTP settings please...........
netgear fvs336gv3 with a static public IP and VPN setup for L2TP.Behind the BT Business HUB 3.0I have Port Forwarding on the Hub 3.0 for the existing service called IPSEC-IKE (dont know what port that actuall refers too i assume its 500)And also port...
Any help on this would be greatly appreciated! Ping test done from BT Business Hub5: Pinging www.elmwoodprojects.co.uk [77.72.3.23] with 32 bytes of data:4 packets transmitted, 0 received, 100% packet loss, time 0.000msrtt min/avg/max/mdev = 21...
Hi - I write in despiration more than anything... so for now we will excuse the 18 phone calls which I've made to BT Billing, the 4 phones calls BT Credit control (Philippines) which have been receive/made.In July I received an excess service charge ...
