Phone line
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Frequently asked questions - Phone lines

How do I do proper telephone line checks?  Checking the wiring if you’re having issues with your phone can often solve or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring.    How do I divert calls?  ...

BethM by Administrator
  • 1339 Views
  • 0 replies
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Problems with your BT landline?

If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...

Digital Voice

I currently have an FTTP connection with linked Cloud Voice Express and it is up for renewal in January.    I'm not planning to move the broadband. VoIP uses a Yealink base and handset - however usage is minimal  although some key contacts use it may...

Marum by Member
  • 1438 Views
  • 3 replies
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Help

Can someone please help phone line doesn’t work properly bill always wrong and no one will talk to me 

CSP by Member
  • 1393 Views
  • 1 replies
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Panorama with CNGFW

Has anyone integrated Panorama with CNGFW using Panorama 11.2.4-h1? I’m seeing 3 VMs with the same device name but different serial numbers, and they’re in sync in Panorama. However, I can’t access CNGFW via GUI or CLI. Will this setup be stable on a...

BT Expert cut off my Phone line

BT EXPERT  engineer came to switch my dental practice from Analogue phone to digital .I had the new  BT Smart hub 3 router and BT Cisco phone they sent. He CUT OFF my analogue without getting my digital cloud voice working. He said it was someone in ...

kat by Member
  • 1934 Views
  • 5 replies
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Fined by BT business for failed appointments

We have been trying to get a phone line/broadband installed at our business premises. The landlord is dealing with open reach and the tenants with BT. When an order is placed with BT, the engineer turns up and can't do anything because open reach hav...

Ucrisps by Member
  • 963 Views
  • 1 replies
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Porting of business phone number needs doing asap!!!!!

Hi, I signed up for business broadband with BT. Before installation, my previous provider told me I needed to call you to arrange the transfer of my business phone number. When I did, I was advised to wait until everything was installed, then call ba...

Ray82 by Member
  • 1111 Views
  • 1 replies
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