Phone line
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Frequently asked questions - Phone lines

How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring.   How do I divert calls? Wi...

BethM by Administrator
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Problems with your BT landline?

If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...

Resolved! Caller display not working on business line

I changed from a BT domestic to a BT Business account.  Since then caller display has never worked.  When I was with BT domestic it worked perfectly.  I use a BT 8600 cordless handset.  I have the phone and nothing else plugged into the master socket...

kelper by Grand Master
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Yealink T46U IP Phones and Bt Business Hub

Hi,My friend has recently purchased Yealink T46U IP Phones from BT Business for his office. He was sent 2 handsets and the 1st handset connected ok to the Business hub via ethernet and he has now plugged in the 2nd handset and connected into Business...

PM75 by Member
  • 1 replies
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Block numbers on cloud voice service

I am trying to create a block list of nuisance numbers (microsoft wanting to fix my internet, etc) but when I try to update my block list I get the error message "Failed to update blacklist". This happens when I select multiple numbers from my recent...

Telephone Line Carrier

Hello, I am trying to find out who is supplying the charity I work for with several phone lines having discovered that two of our suppliers are both billing us for the same numbers. I have used a couple of online services to determine the carrier on ...

mpaul by Member
  • 1 replies
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Disconnecting someone off my BT landline.

A family member is using landline phone constantly incoming and outgoing. Is there a way to use computer or code on another handset to disconnect them without knowing it was me. I dont want to block incoming or outgoing calls and simply asking them m...