How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring. How do I divert calls? Wi...
If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...
BT have failed miserably in transferring our business line to digital, we have now been without a working phone for 3 weeks. In seem to have spent 2 hours most days going round in circles trying to find a UK based person who can help. I have been gi...
I just got my phone 2 today and was connecting it via bluetooth to my car radio (Mazda 3). Generally it works but every now and then the display in my car shows BT searching for 2-3 seconds and then it works again. Super annoying cause the music stop...
Recently moved from talktalk to bt, in early Feb. I requested they moved my number over as it’s a business number used on all packaging etc. The number has never worked. Only the broadband works. No one mentioned during the transfer or by the inst...
Hi,We've just had digital full fibre installed. Base station and Handset 1 working ok (Yealink W70 and Yealink W73H).Trying to set up handset 2, it registers ok with the base but will not take incoming calls or make outgoing calls. I've tried resetti...
Ok so this is a bit of a long story.....We are situated in a very rural area with 4 properties sharing identical post codes and almost identical addresses. Having been on holiday for a month or so I came back to find that my supplier (Unicom) have cu...
My landline telephone has not working from the begging of the Contract 18th of December 2023.My nightmare started on the second of December when BT miss Sara, BT employee, took over the contract with Skay. That was the day, one of the worst of my lif...
I placed a new order for a new contract in November. At which point I was told I would have to go from an analog line to a digital one. My existing phone would be no good, so I had to also buy new phones from yourselves (because they are registered t...
Hi,I'm wondering if it is possible to get a specific landline phone number (in addition to my current landline) from a different geographic area. We are currently 0121 751 XXXWe would like to add 01543 677 XXXThe number was in use until about a year ...
Cloud voice express was not ported since July 2023. Finally ported in December 2023, now the phone number is not able to receive calls from majority of mobile networks. We are a pharmacy and the phone line is a lifeline..we need a functional number. ...
My landline was wrongly disconnected by BT nearly 2 weeks ago and it hasn't been reconnected yet after numerous phone calls and emails. I am starting to suffer a loss of business because of the phone line not working for so long. Also I discovered t...
