Phone line
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Forum Posts

Frequently asked questions - Phone lines

How do I do proper telephone line checks?  Checking the wiring if you’re having issues with your phone can often solve or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring.    How do I divert calls?  ...

BethM by Administrator
  • 1948 Views
  • 0 replies
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Problems with your BT landline?

If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...

Bt Smart Hub 3 Use old phone?

Hi We have just gone digital and the engineer has installed the new Bt smart hub 3 .Everything is working Ok But my father who is the main user of the phone cannot use it because he has bad eyesight and the buttons are to small..We would like to use ...

Recover range of numbers

Hello, we are a business trying to extend our existing DDI range.  The numbers we are seeking were used by a business on ISDN with BT business that were ceased several years ago, I’ve been told these go to quarantine/back to the provider of the range...

Digital Line Nightmare

I had a digital line installed by BT Business a week ago, I was promised it would be a seamless transition. BT took out a perfectly working analog line and left me with a phone unable to receive incoming calls! My business is 100% reliant on appointm...

NJB71 by Member
  • 1624 Views
  • 2 replies
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Complaints email

Please can someone kindly advise me of the complaints email. Our services were suspended this morning for no reason, we have suffered significant loss of earnings due to this. Extremely disappointed. 

canceled Business contract

We  Recently  sold our Business we had phone line and broad band with BT FOR 15 YEARS LOYAL CUSTOMERS The new owners said they wanted to take over both phone line and broad band on day of sale we phoned BT My husband spoke first to tell the operator ...

Resolved! My old business landline and related email

Hi I hope you can helpBetween 2000 and 2011 I had a business landline 020 8255 2419I also had business email      shaftesburyarms@btopenworld.com.  I left this business at the end of 2011 and the account closed. Aside from the business line and email...

7590 with BT Business IP Phone

I just upgraded my broadband to full fibre and I’ve been given a hub and a Yealink DECT IP Phone (W73P).I have been provided with my username and password by BT so I have swapped out the provided hub with my 7590 and everything is fine with it. Howev...

josap by Member
  • 1400 Views
  • 1 replies
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Change over to Digital.

We are a car sales business and have had the same phone line with BT for 25+years. Recently was asked to change over to digital and all the equipment was sent out. On Wednesday the 3rd of July a engineer set it all up and informed me that the new pho...

FL by Member
  • 2136 Views
  • 3 replies
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7590 with BT Business IP Phone

I just upgraded my broadband to full fibre and I’ve been given a hub and a Yealink DECT IP Phone (W73P).I have been provided with my username and password by BT so I have swapped out the provided hub with my 7590 and everything is fine with it. Howev...

lokic by Member
  • 1618 Views
  • 1 replies
  • 0 kudos