BT Business Phone Systems & Cloud

Frequently asked questions - Phone systems

How do I log into the Cloud app? Here’s a link to the guide for logging to the BT Cloud Work Mobile App, here’s how to access the BT Cloud Voice portal and  here’s how to access the BT Cloud Voice Express app. order confirmation emails will specify ...

Hosted Voice and Broadband Voice migration

Hi All, If you are experiencing any problems or have any questions relating to your Broadband Voice or Hosted Voice Product or your move to another BT service as a result of the closure of these products, please contact the following numbers where...

New Digital Voice, Old phones not working Cisco ATA 192 Settings required

I just switched my old service over to digital voice, I tested my 2 handsets and my alarm with me other VOIP line using a Linksys PAPT2 adapter, worked fine.I was sent a new VOIP handset, VOIP Hub and Business Hub 2.I set everything up, tried one old...

How do you measure ROI on digital media marketing campaigns across different platforms?

What Should I Expect from the Best Digital Marketing Services in Lucknow?

Hey guys,I’m new to digital marketing and planning to hire an agency for my tech startup based in Gomti Nagar, Lucknow. I keep seeing the term “best digital marketing services in Lucknow,” but what exactly does that include?Should I expect just SEO, ...

Copper connection cut off

We are a business in Bethersden Kent which doesn't have fibre in our roadI am being urged to swop to a new agreement ready for when the copper lines are cut off.I am worried we will be left with out our phone lines when this happens, what is in pla...

Digital landline number

Our charity recently took out a business account to include a digital landline. Problem - the number issued does not relate to our area. How can we get it changed?

No contact from a complaint

Not sure where to place this but I raised a complaint with BT in February along with a request for a credit.We are now nearly in May and still no-one will come back to me?I am hoping that someone will be able to pass this to someone to take ownership...

Cloud Voice

I emailed a complaint regarding mis selling of Cloud Voice on April 10, April17, and April 24 to the website but have heard nothing.Please help

Is there a way to run telecalling campaigns without exporting leads from CRM to dialers?

We used to export lead data to Excel, upload it to dialer tools, and then hope nothing broke in between. Not only was it slow, but it also exposed sensitive information and caused data mismatches.Now we just run telecalling campaigns directly from ou...

BT Cloud voice help

I am unable to modify a user's profile as the modify button is missing from that section. I am an Administrator, how can I amend a name without having to cease a user and redo their settings?

Frequently asked questions - Phone systems

How do I log into the Cloud app? Here’s a link to the guide for logging to the BT Cloud Work Mobile App, here’s how to access the BT Cloud Voice portal and  here’s how to access the BT Cloud Voice Express app. order confirmation emails will specify ...

Forum Posts

Frequently asked questions - Phone systems

Hosted Voice and Broadband Voice migration

New Digital Voice, Old phones not working Cisco ATA 192 Settings required

How do you measure ROI on digital media marketing campaigns across different platforms?

What Should I Expect from the Best Digital Marketing Services in Lucknow?

Copper connection cut off

Digital landline number

No contact from a complaint

Cloud Voice

Is there a way to run telecalling campaigns without exporting leads from CRM to dialers?

BT Cloud voice help

Frequently asked questions - Phone systems

Restricted Number

Cloud Voice Express Phonebook

How to get Caller ID from BT cloud phone for exist...

Cloud Voice without having physical premises

The default extension number 112 for this number i...