Phone line
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Forum Posts

Frequently asked questions - Phone lines

How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring.   How do I divert calls? Wi...

BethM by Administrator
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Problems with your BT landline?

If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...

Cannot Login to Cloud Voice Express

Trying to register with Cloud Voice Express,entering my account details ( which  successfully log onto BT Business account) simply throws me back to log-in page.Have tried :- 2 mobiles ( Samsung A55 and A52 both running Android V14) reinstalling app ...

Boca by Member
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Cloud Voice Express phone connection woes

We have a BT Business Broadband FTTP line - with a Cloud Voice Express landline number used for incoming calls  (outgoing on Vodafone mobiles as that's the cheaper option with the BT deal) - 4 Yealink phones on the landlineAt irregular intervals we g...

rob-SMR by Power User
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CLOUD VOICE EXPRESS NOT WORKED SINCE OCTOBER 2024

 We’ve had to migrate from plusnet business to Bt broadband / cloud voice express, since October 2024. Our phone lines were disconnected without our knowledge  since then we have had no phones at a very busy time of year for our church school.We made...

CCBC119 by Member
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  • 1 replies
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Resolved! How do I turn off BT call minder please?

Hello, I hope someone can assist please. I am trying to turn off Call Minder on our BT cloud voice line but there are no instructions how to do this anywhere - it's not even in the call minder user guide and there is no option to cancel in the menus ...

Digital Voice

I currently have an FTTP connection with linked Cloud Voice Express and it is up for renewal in January.    I'm not planning to move the broadband. VoIP uses a Yealink base and handset - however usage is minimal  although some key contacts use it may...

Marum by Member
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  • 3 replies
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Help

Can someone please help phone line doesn’t work properly bill always wrong and no one will talk to me 

CSP by Member
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Panorama with CNGFW

Has anyone integrated Panorama with CNGFW using Panorama 11.2.4-h1? I’m seeing 3 VMs with the same device name but different serial numbers, and they’re in sync in Panorama. However, I can’t access CNGFW via GUI or CLI. Will this setup be stable on a...