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Cannot see the original external callers number when a call is transferred from colleagues
by OrangeDave -
Guest Wi-Fi - - Change SSID & Set Password
by DrMopp -
BT Contact
by nimale1977 -
Ongoing Complaint
by Greeniiie -
Lack of service for vulnerable people - failure of BT Business to communicate with OpenReach
by Susan1234 -
Protect your business with BT’s new antivirus solution: Business Antivirus and Protect
by BethM -
What is digital sovereignty?
by BethM -
Voice cloud express incoming calls
by superman
Community Activity
Cannot see the original external callers number when a call is transferred from colleagues
Hi, Reaching out because I´m cant find obvious answer to the problems we have regarding number presentation on incoming forwarded calls. New user to Cloud Voice. Setup: BT Cloud Voice and Poly Edge E220 phones Problem: We cannot see the original ext...
Guest Wi-Fi - - Change SSID & Set Password
Currently have a Business SH2 on which it is not possible to do either of these. Is there any other BT Business product that does? BT Whole Home Wi-Fi page describes how to (can't get FTTP for some time yet)
BT Contact
Hello folks, We have a 15 retail stores all with BT broadband and had a specific person we would always contact to sign up to new agreements. Unfortunately despite our best efforts this person has disappeared off the face of the planet and as such w...
Ongoing Complaint
I want to formally escalate my complaint, as the situation has now gone far beyond acceptable.I have contacted BT again today to try to get clarity on our account, and I am extremely concerned by what I have been told. I have now been informed that w...
Lack of service for vulnerable people - failure of BT Business to communicate with OpenReach
Help, please. I first posted the below in on December 12. A month later, the issue has still not been resolved.Oliver Bailey from BT Business Plymouth, who was on the phone daily until the contract was signed, has said BT is not able to sort this out...
Protect your business with BT’s new antivirus solution: Business Antivirus and Protect
Cyber threats are evolving fast – that’s why we’ve launched Business Antivirus and Protect, a simple and powerful way to keep your devices secure, designed specifically for small and medium-sized businesses. Powered by CrowdStrike Falcon Go, it off...
Voice cloud express incoming calls
We have a new fibre install, voice cloud express, 1 yaelink W70 digital phone. No features activated, no call block activated. This took a while to figure out and BT repair could not fix it so I did some detective work and came up with following.Bea...
Increase speed not avaialble but available for a domestic line at the same address
Hi, I would like to increase my broadband speed, currently 300 Mbps. I have tried to upgrade in the business portal, but it says 300 is the maximum, and I have also contacted support by phone, who says the same. I have asked to raise a case, but noth...
Onephone charge for data not used
We use btonephone for our small hotel business. Only use 2 of the sims in the package and ONLY us them as phones. Use around the building and take one home with me. Have no apps on the phones that use data and have had zero data usage billed since st...
Useless
How does anyone get BT to work? I have a large number of phones we are paying for each month and half of them dont work. Toi contact a human at BT seems impossible. Dial 100 and you get told to go on line. Get on lione and thesystem wants to dump...
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