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Where BT Business customers help each other get the most from business products and services.

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Fixed Public IP Address - Gateway

HelloA while back we changed out our business hub for a Ubiquiti Dream Machine.We had a fixed Ip but have realised since switching to the DM we dont have the fixed IP working anymore.From what I have read we can enter our fixed IP into the DM but it ...

Being ignored by the BT websit when signing up

I’ve previously tried to sign up with bt nearly two years ago and now suffering cyber attacks and under going plagiarism because i wasnt able to reach anyone within the company.  who do i talk to about this?!!I’m still trying to reach a member within...

Dv by • Member
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BT business hybrid connection with sky boardband

Hi I’m having an issue I haven’t yet purchased the product, and I have heard about the a hybrid version. Who would you recommend  talking with as i currently have sky and want to keep the phone line but get the bt broadband

Dv by • Member
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  • 2 replies
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Unable to access BT Cloud Express Web Page or App

This has been going on for months, however after spending a couple hours trying everything I can think of I usually give up.  However lets have one last try Log onto my BT business account page no problems - Hover over products and services and drop ...

RE: 123 call charges billed for and not made

E: 123 call charges billed for and not madeBeing charged for calls made to 123 the speaking clock on my bill every month.  Called BT and they have and have been given no solution but on reading here there seams to be a common fault.  I have escalated...

Static IP

Hi, I've used BT Business with a static IP for many years but recently it's been changing which causes issues with our FTP server connections.  Can someone please confirm if rebooting our router would cause this or if it should remain static even if ...

BT Business Hybrid connect - no EE signal whatsoever

I had my BT Business broadband sorted by an engineer yesterday.  BT have supplied one of these Hybrid connect EE devices.  The broadband is quite happy to connect internally to the router, but nothing I can do is getting it to show a White mobile sym...

JOC by • Member
  • 253 Views
  • 6 replies
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How to update account details

So;Every so often when I log on to Bt Business website I am asked to confirm my details.I try, to be told it is not working.At the moment my main email works but cannot add a secondary email, which will become important soon as BT do send emails to a...

Yealink W70 And hub

Anyone got the password for the yealink w70s for cloud voice express and the pppoe user and password for the hubs? we are changeing hubs and i need to set the w70 on a static ip and change some dns setings

Oward by • Member
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BethM and HannahC1

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