How do I set up your new BT account? You can only register an account online for phone lines, broadband and if you have a OneBill (account number starting with a VP). Here’s a guide for how to register for a BT Business account. How do I access my ...
I cancelled my business services back In Feb 2022 when we closed our offices. We terminated our broadband, landline and feature pack of course. We also had our number ported to the cloud. Due to a tech issue they had to reconnect our broadband so the...
In November 2018, I placed an order to upgrade my broadband package. When the details came through, I noticed that there was a new account number and e-mail address, so I queried that, but was told that was the way they did things and that the servic...
Every month BT takes a DD out of our company account but we don't get a bill to cover it. Is there an email address I can contact to send a list of the DD's we need bills for?
Hi - I have been a victim of fraud carried out by BT. I wondered if anyone else has been defrauded by BT? If so what action did you take?
{garybs29 directed me to this forum, see original post here}Dear All,Per BT written email contract confirmation for BT business package: We agreed I pay £43.14 {VAT included} per month for [Superfast Essential + Line + Range of Static IPs]BT invoice...
BT Business are continually delaying the generation of our final Bill (which will be a credit). I was told that it would be generated within 14 days of the service ceasing. But each time I phone up I'm told that the previous agent didn't end all the ...
I log in on business.bt.com and want to unlock the pin link for the pin I have been sent, but nowhere can I find permissions or account settings or a cog wheel, where am i going wrong?thanksJohn
Hi, Can anyone here advise how I get a cashback case looked at with BT? I raised a case with Quidco and they just came back with the same decline response, saying there is nothing more they can do. After waiting 16 months the cashback has been declin...
Hi,I'm a new BT Business customer (had used a long time ago).I ordered the HALO BT Business Broadband package on the 14th of June, and I received a confirmation of the order at 3pm on the 15th of June. I received equipment not long after that.The rea...
Years ago we ordered fibre broadband. The person on the other end of the phone (despite being given the correct account number) attached the order to an account belonging to someone who had been on the premises previously. It has resulted in so many ...
