How do I set up your new BT account? You can only register an account online for phone lines, broadband and if you have a OneBill (account number starting with a VP). Here’s a guide for how to register for a BT Business account. How do I access my ...
Changed package and accounts from BT to BT in July but still being billed for the first account that was cancelled . Spoke to someone who confirmed that they will get it cancelled and had emails confirming the dates an he told me that they bills will...
I left BT Business on 18th July 2023 and moved my services to a new provider. Every month since I have received a bill. I have talked to your telephone advisors every time, and the bill has been cleared. Every time they have promised me that the issu...
So our broadband was out for a month (being forced to use a 4g mini hub during home schooling and wfh is no joke) and we were assured that we would be getting compensation from BT.Then when it was restored they performed a volte face and said that wh...
Hi,Not sure if this is the right sub-reddit for this kind of post. Please let me know if it isn't.I volunteer for a charity and we help people when it comes to food and helping them manage their finances, benefits etc. We recently spoke to a pensione...
Has anyone experienced problems with their landline when switching from Residential to Business. Also I have not received any paperwork from BT to tell me what my monthly direct debit will be as I signed up for a deal they had of £29.99 a month and £...
We have long since moved our phone & broadband away from BT but kept the btconnect.com email address for the business. Should have picked it up sooner, I know, but they've been charging us for "your Business Email @ £4 per month" (+ VAT). Is anyone ...
Long story short we have been overcharged every month since April and getting nowhere with having this refunded and our account amended to the correct services we have !!. I have sent an email every week to our account Manger and he promises this wi...
Battling to pay 5 year lease - took out before covid and been paying last three years but struggling to pay now - need a way out - any advice? Originally was supposed to be 2 years but 11th hour was given notice that its 5 years - there was a governm...
HiCan someone please tell me how I am supposed to make a formal complaint to BT? I am a Business customer but have been told by BT Business that I have a Corporate account. I have tried all ways to do this, through servicemanagementcentre@bt.com, via...
I am absolutely desperate for some advice on who to speak to about overcharging and erroneous billing on our account. I have a claim in with the Billing High Level Complaints Team but since their first contact on Feb 20th they have completely ignored...
