How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Yesterday my Smart Hub did a firmware update (annoying that it was during the working day) Previously:Firmware version: SG4B1B0092BCGui version: 1.117.2 and nowFirmware version: SG4B1B0092BEGui version: 1.132.0So, probably just a GUI update. However...
Hi my mac considerably slows down the Internet at work, bt engineer told me to connect straight to hub, how do i get it to do that?
Every time I sign on at home I get this message: Redirect to BT Wholesale Service Information Page ( 62.6.38.125/index.html ) and it wont let me connect to the internet. Please don't tell me to ring BT- I've been on twice today and both times they w...
Our organization's building has (internal) flint walls which effectively blocks wi-fi and 4g.For this reason, we have an internal 48-port ethernet network delivering wired internet to most rooms.Nevertheless, we need good wi-fi for our guests and vis...
Subject line says it all really. BT Business broadband line disconnects every so often (particuarly when weather is bad) which causes problems with POS system - disconnected / reconnected 3-4 times yesterday (time between disconnects and reconnect ca...
Hi all, wonder if anyone could help please?We have been a long standing BT customer for years.In September last year, we signed up for a BTNet line. Lead time was quoted at 45-55 working days, so we were hoping to have this in place well before Chri...
My bt connection in hammersmith is the standard copper wire internet. I wanted to know if someone can tell me if this can be upgraded. I asked BT andgot two different answers:1. Person 1 who installed BT told me that I should be able to get upto 60Mb...
Hi all,We have a 4G dongle plugged into our BT router that allows access to the net if the phone line goes down.If we replace this with a Mifi dongle/adapter, and plug it into the BT router USB port, will this work the same?TIA Edit: I inadvertently ...
I have a static FTTC connection to my draytek modem that I would like to bridge to my unifi USG router. However when I put the draytek in bridged mode I still cannot access the broadband network through my USG by entering the broadband username and p...
Are there anyones using this services with 10g bearer etc??? If so, any issues etc????? Just like to know from someone who using the service with that speed.. kind regards Daniel Clark
