How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
I have a couple of questions. Firstly with the homehub 5 that we received as part of the business line I am unable to assign the account and password to the homehub received in letter format. tries PPP and fails so we have had to stick to the green-l...
We have a business broadband account, and would like to be able to log into FON, Openzone etc. In My Account, if I click 'Manage Services', I get... Sorry, it looks like you’ve logged in using your online billing details.To manage your domains, emai...
OK since storms 2 weeks ago that took out a lot of modems/kit in my area my business BB has had massive issues. Getting really frustrated now.We have BT business infinity. We are virtualy next to the FTTC cab and were getting a solid 70M all day/nigh...
Setup pretty simple, smarthub 6 onto BT infinity wth a block of 5 static IPs. Have gone through setting up the internal assignemnet of the required public IPs to internal devices, an SBS server and an applcation server. (Static IP > MultiNAT) Both ...
Hi everyone, I am not super Tech savvy guy but i understand the basics so sorry if my terminology is not the greatest with my question. This is why i am on this thread to try find the correct answer of what i am looking for exactly. I run a few small...
I currently have residential fibre broadband but had a requirement for a static IP. I asked BT to change my package from residential to business so I could get a static IP. I was told by BT that the cabinet is full and they could not give me fibre ...
I have a business phone line and unlimited fibre BB with static IP.For some reason I was getting two bills, under different account numbers. After talking to a "migration team" they said they would migrate my phone line (which was incorrectly listed...
My BT Business has been fluctuating massively since last Friday afternoon 6th July. My speeds have always been a constant 30mb download and 7.5mb upload before this. Since last Friday afternoon they vary massively between 30mb and less than 2mb downl...
Hello When we had 5 Static IP addresses I used the BT Business Hub to allocate each server an internet-facing IP address. We moved most of our servers to cloud services and downgraded our BT Business service to a single fixed IP address. At this time...
Hi,Can I extend the 4G assure through cat5/6 wiring? as I am unable to receive a signal next to my master socket connected directly to the Business Hub 5. As far as I am aware I have a few options such as placing the router and 4G assure next to a wi...
